WordPress Website Maintenance & Support
Fast fixes, malware removal and monthly care plans for WordPress websites. We keep your site updated, backed up, secure and fast, so you can stop worrying about it breaking.
WordPress Maintenance & Support
Keep Your WordPress Site Fast, Secure and Working
A broken or hacked website costs you customers every hour it is down. We fix WordPress problems fast, remove malware, and keep your site updated, backed up and secure so it keeps working for your business.
Need a one-time fix? We handle it. Want peace of mind? Our monthly care plans cover updates, backups, security and small edits, with written updates by email or WhatsApp.
- Platforms we support
- WordPress
- Elementor
- WooCommerce
What We Fix and Maintain
WordPress Problems We Fix
From urgent errors to monthly upkeep, these are the WordPress jobs we handle most.
Critical Errors & White Screens
“There has been a critical error”, white screens and database errors found and fixed.
Malware Removal
Infected files, spam redirects and suspicious admin users found, cleaned and locked out.
Hacked Site Recovery
Backdoors removed, access reset, and a Google blacklist review requested if needed.
Core, Plugin & Theme Updates
Safe updates for WordPress, plugins and themes, tested so nothing breaks.
Daily Backups
Automatic off-site backups with a quick restore if anything goes wrong.
Speed Optimization
Image compression, caching and cleanup for faster pages and better Core Web Vitals.
Security Hardening
Firewall, login protection, two-factor sign-in and file permission fixes.
Uptime Monitoring
Monitoring that alerts us when your site goes down, so we can act fast.
Hosting Migration
Move to faster, more reliable hosting with email and DNS, like we did for D’Lashes.
Broken Layout & Mobile Fixes
Pages that broke after an update or look wrong on phones, fixed and tested.
WooCommerce Support
Checkout, payment and order email problems fixed for online stores.
Content Edits
Small text, image and page updates done for you.
Not sure what is wrong? Send us your site link for a free review.
D'Lashes Lash & Wellness Spa
We designed and developed the D'Lashes website on WordPress and Elementor, and keep it fast, secure and mobile-friendly. When the old hosting kept crashing, we cleaned the site, moved it to faster hosting with email and DNS, and fixed the mobile layout.
- WordPress and Elementor website design
- Site cleanup, security and crash fixes
- Hosting migration with email and DNS
- Mobile layout improvements
WordPress Support Pricing
Choose a one-time fix or a monthly care plan. You get a fixed quote before we start, with no surprise costs.
Site Rescue
For broken or hacked sites
For new businesses
WordPress Care
For small business websites
For growing businesses
Care Plus
For busy sites and WooCommerce stores
For online stores
Verified Google Reviews
Client Success Stories
Hear From Our Clients
See what business owners have to say about their experience working with Primora Commerce.
Included in Every Care Plan
What Every WordPress Care Plan Includes
Whichever plan you choose, these come standard.
Core, Plugin & Theme Updates
WordPress, plugins and themes kept up to date and tested.
Daily Off-Site Backups
Backups stored away from your server, ready to restore.
Security Monitoring
Firewall and login protection to keep attackers out.
Malware Scanning
Regular scans so problems are caught early.
Uptime Monitoring
Alerts when your site goes down, so we can act fast.
Monthly Report
A short written summary of updates, backups and checks.
Small Edits Included
Text, image and minor page changes each month.
Support by Email & WhatsApp
Written updates and quick replies, no calls needed.
Need a one-time rescue instead? Site rescue starts at $750, and a complete rescue with hosting migration starts at $1,499.
Our Process
How Our WordPress Support Works
A simple process, all in writing by email or WhatsApp.
- 01
Free Site Review
Send your site link and the problem. We review it and reply with a fixed quote.
- 02
Safe Access
You add a separate admin user for us. We take a full backup before touching anything.
- 03
Fix and Clean
We fix the issue, remove any malware and test every key page.
- 04
Harden and Speed Up
We close security gaps and improve speed so problems do not come back.
- 05
Ongoing Care
Stay protected with a monthly care plan, or come back any time you need help.
Frequently Asked Questions
Answers to the questions clients ask most about our website design and development services.
Our WordPress Care plan is $249 per month and Care Plus is $499 per month. A one-time site rescue, including malware removal, starts at $750, and a complete rescue with hosting migration starts at $1,499. We review your site first and send a fixed quote before any work begins.
We reply within 48 hours, often sooner, and most fixes are finished within 1 to 3 days once we have access to your site.
Yes. We find and remove infected files, spam redirects and suspicious admin users, then harden your site so it is harder to hack again. If Google has flagged your site, we help you request a review.
It is usually a plugin or theme conflict, an outdated PHP version or a failed update. We find the cause in your error logs, fix it and test the site so it does not happen again.
No. You create a separate admin user for us, which you can remove when the work is done. We also take a full backup before making any changes.
No. You can hire us for a one-time fix. A care plan is for owners who want updates, backups and security handled every month.
Yes. We fix checkout, payment and order email issues and keep WooCommerce and its extensions updated safely.
Yes. We work remotely with businesses in the US, UK, Canada and other countries, with all communication by email and WhatsApp.
Get started
Let's build your new website
Chat with us now, or send your details and we'll reply with next steps and an invoice.
Message us anytime. We reply as soon as we're online.
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